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Privacy & Cookie Policy

Introduction

Welcome to Rivia by Scent Strategy. Your privacy is important to us. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and interact with our services.

By using our website, you consent to the terms outlined in this policy.

Information We Collect

We may collect personal and non-personal data, including but not limited to:

Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.

Technical Data: IP address, browser type, device information, and usage data through cookies and analytics tools.

Communication Data: Messages, feedback, and inquiries you send us.

How We Use Your Information

We use collected data to:

Process and fulfill orders

Provide customer support

Improve our website and services

Send promotional and marketing materials (if you opt in)

Comply with legal obligations

Data Sharing & Disclosure

We do not sell your data. However, we may share it with trusted third parties:

Service Providers: Payment processors, delivery partners, and IT service providers who assist in operating our business.

Legal Compliance: If required by law or to protect our legal rights.

Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and for marketing purposes. By continuing to use our website, you consent to the use of cookies. You can manage cookie preferences in your browser settings.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality.

Analytical Cookies: Help us understand how visitors use our website.

Marketing Cookies: Used for personalized advertising.

Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Disable cookies through browser settings.

Request data portability where applicable.

Data Security

We implement security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to:

🔒 Use strong passwords

🔒 Remain vigilant about online security

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website. Your continued use of our website constitutes acceptance of the updated policy.